FAQ

(If you are already a DoctorCredit USA member and have questions about how your account is being handled, we have a separate FAQ for you here: Members FAQ)

How much does it cost?

We offer a variety of pricing packages to meet the unique needs of every client. Your credit advocate will give you a clear answer to this question once we review your credit report during your free, one-on-one consultation.  Most of our clients pay $99 for their first month of service.  You’ll find our services considerably more affordable and effective than other alternatives, including seeking legal assistance.
 

I’m ready to sign up right now.  How do I do it?

It all starts with a free consultation, which you can get by visiting our Sign Up page or calling us toll-free at 1-877-DRCREDIT.  We want to make sure that we’re a good fit and that you understand the process before you pay us your hard-earned money.  We’re different from our competitors in that every one of our clients receives individual attention from our Credit Advocates.  We formulate a customized plan of action based on your specific needs.  No two clients are alike! 
 

How long does it take?

That depends on your unique situation and what’s on (or not on) your credit report.  Credit optimization can take between three and eight months because we must wait for the credit bureaus to reflect the changes we request.  And it can take several months as you build new credit for your credit score to reflect those changes.
 

Will I get results?

Yes. We know from experience that due to our one-on-one personal attention and unique approach to total credit health, our clients experience tremendous results.  The ranges of success are as endless and unique as our clients.  We partner with our clients, giving them every advantage they can have in the credit world.  Yes, achieving results requires that we work in partnership.  Your results will reflect that partnership. 
 

What can I expect? (How does this work?)

When you’re ready to build, improve or repair your credit, you can expect us to be there with you every step of the way.  We’ll start by giving you a free credit report and free consultation.  We’ll review your report one-on-one so you understand what’s working for you and against you.  Your credit advocate will help you set goals and stay with you until those goals are achieved.  What you can expect is personalized service by phone, online or in person – whatever works best for you.  You’re not alone to figure out all the complexities of credit optimization.  We’re here for you. 
 

Is credit repair legal?

The Fair Credit Reporting Act allows you to dispute any information on your credit report that you believe is inaccurate or incorrect.  The credit bureaus are required to investigate all items that you dispute.  DoctorCredit USA respects and works within these laws while improving and repairing your credit report.
 

I signed up.  Now how do I login?

We’ve created a video tutorial for you to watch which explains everything from how to login to your account, to understanding the progress being made on your credit restoration.  Click here to watch it.