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Education Center


DoctorCredit USA requires its customer service representatives to take the FCRA Exam and certificate program offered by the CDIA. Our employee comprehensive training program ensures complete and relevant assistance to our clients. It is the knowledge base that we require of our customer service representatives that allow them to skillfully identify the needs of each consumer and recommend an appropriate plan of action.


Ask an Advocate

Also known as the DoctorCredit Blog, Ask an Advocate is where you can find answers to your credit questions. The blog is updated frequently.

 
Credit Knowledge Base

Credit Knowledge BaseFrom our experience helping thousands of customers just like you, we know that understanding the good, bad and ugly of credit repair and optimization can be challenging. The Credit Knowledge Base is a starting point for you to get a better grasp on your credit, including the how and whys of credit bureaus, scoring models, and negative items. Don't worry, you don't have to be a credit expert to understand these basic concepts.


Helpful credit tips

Download credit tips now!Based on our knowledge and experience in the field of credit optimization, repair, and improvement, we've put together a short and helpful guide entitled "Ways to improve and maintain your credit scores". If you're looking for a better understanding of how to best manage credit cards, your checking and savings account, and consumer loans -- and then apply that knowledge toward improving your credit score -- you've found a primer which will help you do exactly that.


Adobe PDF   Download Adobe PDF »

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Home > Education Center > How Long can Negative Info Remain?

How Long can Negative Info Remain?


Bankruptcy – Chapter 7, 11, and 13 bankruptcies remain on your credit report for 10 years after the filing date. Chapter 13 bankruptcy records are sometimes removed after 7 years from the filing date based on the credit reporting agency policy. When you file for bankruptcy, all the accounts included should be marked as “Included in BK” and will each stay on your report for 7 years.

Charge-off accounts – If your delinquent account is charged-off, the record will stay on your credit report for 7 years.

Closed accounts – If the account has delinquencies, those marks will stay on your credit report for 7 years from the date they were reported. Positive closed accounts (with no delinquencies or late payments) can remain on your credit report for longer than 7 years.

Collection accounts – Accounts sent to collections will remain on your credit report for 7 years. This time period starts 181 days from the most recent delinquent period preceding collection activity on the account. The record will be marked as “paid collection” on your report when you pay the full balance. If you settle with the collections agency for a reduced amount be aware your record will state the account as “paid for less than the total due.”

Inquiries – When a creditor or lender checks your credit it causes a “hard inquiry” to be listed on your credit report. These hard inquiries stay on your report for up to two years, and they can cause a slight drop in your credit score if there are too many of them. When your credit is checked by an employer or when you check your own credit online, you may see a harmless “soft inquiry” on your credit report. Soft inquiries do not cause a drop in your credit score and do not appear when a business checks your credit.

Judgments – Most judgments, including small claims, civil and child support, will remain on your credit report for 7 years from the filing date.

Late payments – If you are late with a payment, the 30-180 day delinquency can stay on your credit report for 7 years.

Tax Liens – City, county, state and federal tax liens are especially harmful and can remain on your credit report indefinitely. Once the lien is paid the record will remain on your credit report for 7 years from the payment date.

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Home > Education Center > Your Social Security Number

Your Social Security Number


The Social Security number has evolved over the years. It has now become one of the main identifier in the credit market place as well as in most segments of our government. While many of us share a name with other people, the SS# is unique to each one of us. Since 1936 when SS#’s were first issued, there has not been a SS# issued more than once.

In the credit industry security of the SS# has become very important. One of the fastest growing crimes today is Identity Theft which can easily happen if a SS# falls into the wrong hands. If an identity theft obtains someone’s SS# as well as name, address, and date of birth it is very easy for them to open credit accounts in that persons name. If they can get additional information like bank account number’s, and Drivers license numbers they may be able to clean out your accounts. The following are some tips to protect this important information:

  1. Never carry your Social Security card, or number in your purse or wallet. Memorize your number and keep your card at home locked in a safe, or at your bank in a safety deposit box.
  2. Keep credit reports out of plain sight, or locked in a filing cabinet when not being used.
  3. Purchase a good quality cross cut shredder, and shred all credit reports when they are no longer useful.
  4. Shred all documents that contain personal information before discarding. Including credit card and bank statements, utility bills, pre-approved credit card offers, etc. Anything that has your name, address, and identifying account numbers. If you’re not sure, shred it!
  5. Memorize any PIN # that you need for any of your accounts, do not carry those in your purse or wallet. When using in public be aware of your surroundings. Many identity thieves’ can get this information by simply looking over your shoulder.
  6. Only carry credit cards and checks when you are going to be using them. If not leave them at home, carry one credit card for emergencies. This way if your purse or wallet is lost or stolen you have limited the information that is lost.
  7. Keep an inventory at home in a safe place with a list of all credit cards and bank account information, so if they are lost or stolen you will have the information you need to close down these accounts before any damage can be done.

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Home > Education Center > Types of Consumer Credit

Types of Consumer Credit


Real Estate (mortgage): A mortgage is a method of using property (real or personal) as security for the payment of a debt.

The term mortgage refers to the legal devise used in securing the property, but it is also commonly used to refer to the debt secured by the mortgage, the mortgage loan. In most jurisdictions mortgages are strongly associated with loans secured on real estate rather than other property and in some cases only land can be mortgaged. Arranging a mortgage is seen as the standard method by which individuals and businesses can purchase residential and commercial real estate without the need to pay the full value immediately.

Installment (fixed payment loans, personal or auto): An installment loan is a type of credit that has a fixed number of payments set over a certain amount of time. The borrower initially receives an amount of money from the lender, which they pay back in regular installments, to the lender. This service is generally provided at a cost, referred to as interest on the debt. The interest rates applicable to these loans may vary depending on the lender, the borrower, or type of loan. A borrower may be subject to certain restrictions known as covenants under the terms of the loan. Common examples of installment loans are automobile loans and most personal loans.

Revolving (credit cards and store cards): Credit cards are supplied by banks, credit unions, or finance companies. They can be used to buy goods and services, or obtain a cash advance. You will get a monthly statement saying how much you owe (including interest) and will be told the minimum amount you must pay for that month. You also may have to pay an annual fee. The consumer has the option to pay the debt in full each month, or make a partial payment and let the balance keep revolving. Common examples of revolving credit are Visa, MasterCard, Discover, Store Cards, and Gas Cards.

Finance Company Loans: These are loans that are acquired from a Finance Company, not a bank or credit union. While these loans are structured like most other loans, they are not recommended because they are scored differently on your credit report. These are typically lower quality loans with higher interest rates, and are usually being taken by people with poor credit ratings. For this reason, they may hurt your score in the credit bureaus scoring model. Common examples of finance company loans are some department, furniture, and appliance stores.

Secured Loans: A mortgage loan is a very common type of debt instrument, used by many individuals to purchase housing. In this arrangement, the money is used to purchase the property. The financial institution, however, is given security – a lien on the title to the house – until the mortgage is paid off in full. If the borrower defaults on the loan, the bank would have the legal right to repossess the house and sell it, to recover sums owing to it. In some instances, a loan taken out to purchase a new car may be secured by the car; in much the same way as a mortgage is secured by housing. The duration of the loan period is considerably shorter often corresponding to the useful life of the car. If the borrower defaults on the loan, the bank has the right to repossess the vehicle. These are two of the most common examples of secured loans. However, a secured loan is any loan that is secured by cash or property (collateral).

Unsecured Loans: These are loans that are not secured by cash or property. These loans are issued on your promise to repay the loan by the terms agreed upon by both parties. Your past payment history is one of the main determining factor in whether you will be approved for this type of loan. If the borrower defaults on these loans, the property or cash purchased cannot be recovered by the issuing bank without winning a court judgment. Common Examples of unsecured loans are credit cards, personal loans, or lines of credit.

Charge Cards: Charge cards are very similar to credit cards. The difference is that the amount borrowed on a charge card must be repaid in full at the end of a given period, usually a month. Interest is not charged on the account balance; however you may have to pay an annual fee for the card.

Hard Money Loans: A loan that is underwritten with the condition and value of the property as the primary criteria for approval. Secondary issues may include the credit of the borrower to manage the property or successfully complete a rehab and sell the property Owner occupancy, debt ratios and other issues are seldom a factor. Appraisals rather than the purchase price are used to determine value. Cash out purchases are often allowed and are another key benefit. These loans are usually approved within days and are often funded in two weeks or under, with times as short as two or three days. The cost for the benefits of speed of funding, lax underwriting and other advantages is typically a moderately high interest rate (usually low to mid teens) and high points (usually 5 to 10 points).

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Home > Education Center > How Credit Scoring Helps Consumers

How Credit Scoring Helps Consumers


Credit Scoring is not a crystal ball, but it helps lenders make more informed decisions and offers real benefits to consumers.

  1. Credit scoring evaluates all applicants by the same criteria. Opinions do not enter the scoring equation. Empirically derived facts replace myths and personal prejudices about what constitutes a good future customer.

  2. Changes in a consumer's credit performance will change a credit score. The key is that as individual credit patterns change, scores are likely to change. While the "scoring scale" remains constant, a consumer's place on that scale may change.

  3. Scoring speeds up credit decisions. Scores help lenders make decisions more rapidly and often with less documentation.

  4. Scoring helps make more credit available. By helping lenders control losses and costs, scoring helps make more capital available to consumers. Historically, the less information lenders have available to distinguish between credit risks, the more conservative their lending policies tend to be. That means less credit is available to all consumers, low risk as well as high risk, and that the cost of that credit is more expensive.

Credit scoring gives lenders an important piece of information that allows lenders to lend to MORE consumers.

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Home > Education Center > How Does Credit Scoring Help Lenders?

How Does Credit Scoring Help Lenders?


Credit scoring allows lenders to base decisions on relevant credit performance data.

a) To give objective consistent assessments so the applicant is offered the loan product(s) he or she is most likely to be qualified for.

b) Credit scoring’s objective criteria and ease of automation helps lenders remove the potential for bias and comply with fair lending laws.

c) As competition for profitability increases today, applicants with lower indicated degrees of credit risk can be offered more favorable terms in order to capture a larger market share.

d) Scoring gives lenders a reliable method of controlling delinquencies and charge-offs.

e) Scoring speeds up the decision-making process and allows more time for a lender’s underwriter to focus on the complex credit decisions.

f) Lenders typically loosen certain underwriting criteria and accept more loan applications without taking on a larger pool of poor performing loans.

Reported credit information modification(s) and re-scoring need not take 90 days and can dramatically improve buyer’s chances of qualifying for the maximum purchase price with the least amount of required down payment. 

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Home > Education Center > What Data Does a Bureau Analyze?

What Data Does a Bureau Analyze?


Scoring models DO NOT consider: race, gender, religion, marital status, income, nationality, address, employment, position or title, length of employment, sexual preference, or interest rate being charged on a particular credit card.

Scoring models DO analyze: all the credit information stored in a bureau's credit file on an applicant at the time of the request.

  1. Past Payment Performance (35% of the score's weight)

    a) The fewer late payments, judgments’, liens or collections the better. Zero "derogatory entries" usually indicate lower risk.

    b) Recent late payments are more indicative of future default than those that occurred more than 24 months ago. A 30-day late today will have greater negative impact on the score than a bankruptcy 5 years ago with clean credit since.

  2. Credit Utilization (30% of the scores weight)

    a) Low Balances on several cards is better than high balances on a few cards. Balances should be kept at 30% or less of the potential available credit limit on a card.

    b) Too many credit cards can be detrimental, however DO NOT close accounts until you have analyzed your entire credit profile. You could be doing the worst possible thing and actually making your score go DOWN.

  3. Credit History (15% of the Credit Score Weight)

    a) The longer accounts have been opened with no late pays, the lower the risk indication.

    b) Opening new accounts and closing seasoned accounts will negatively impact an applicant's score - applicants should avoid "credit surfing".

    c) Established credit history is relative to past payment performance and to what percentage of available credit is being used.

    d) A brief credit history does not automatically indicate a higher credit risk, as applicants with limited credit history can score high as long as they are not heavy users of credit and their payments have been paid on time.

  4. Types of Credit in Use (10% of credit scoring weight)

    a) Finance company lines will score lower than bank lines and department store lines, and can drive a score down if the only type of credit in the file, or the majority.

    b) A healthy credit mix will contain a positive mortgage account, positive installment accounts, one – three positive revolving accounts. Don't obsess over this component. It's the hardest element to control and represents a relatively small portion of your score. It is better to focus on keeping the accounts you have positive.

  5. Inquiries - New Applications for Credit (10% of the credit scoring weight)

    a) Looking for new credit can mean higher risk if several credit cards are applied for in a short period of time and/or other existing accounts are "maxed out."

    b) Multiple inquiries, regardless of the number, for mortgages or autos within a 14-day period of time are only counted as one inquiry in calculating the score.

    c) Promotional or employer inquiries do not adversely impact an applicant's score. (This should be the only type of credit wholesalers should be running on a broker for establishing a straight broker relationship.)

    d) Only inquiries authorized by the applicant for the granting of credit can impact an applicant's score. Try to keep inquires to less than 2 per year.

Remember: Credit information about past payment performance, credit utilization and credit history carries the most weight in a credit score. Credit scores automatically improve, as a consumer's overall credit picture gets better.

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Home > Education Center > Repayment Odds and Scores

Repayment Odds and Scores


When an applicant's information is run through the computerized scoring model at the credit bureau, a number or score is returned. A score may range from 300-850, each score along the range is indicative of a different set of odds for satisfactory repayment of the credit obligation.


Odds

Good Payers to Bad Payers

Below 600

8 to 1

620-659

26 to 1

660-679

38 to 1

680-699

55 to 1

700-719

123 to 1

720-759

323 to 1

760-799

597 to 1

Above 800

1292 to 1

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Home > Education Center > How Are Scoring Models Developed?

How Are Scoring Models Developed?


Large amounts of credit data was analyzed to find out which variables correlate most reliably with subsequent credit related performance. To develop credit scoring models, analysts collect two categories of data.

First is the credit bureau information about the applicant at the time he or she applied for credit. The second category consists of actual subsequent performance records of the same individuals. Predictive factors are identified and weights are assigned to each. The result of the data analysis is a "scoring model." Models are reanalyzed and modified approximately every 18 months at each repository as social and economic factors change.

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Home > Education Center > What Is Credit Scoring?

What Is Credit Scoring?


Credit scoring is a quick, accurate and consistent scientific method of assessing credit risk.

The scores are based on data about an applicant's credit history and payment patterns stored in a credit bureau's file on that applicant. Statistical models that assign points to factors indicative of repayment calculate credit scores. These models are imbedded in software that resides in credit bureaus or lender databases. A score is based on data rather than human assessment and judgment. The resulting score is a "snapshot." It sums up what the applicant's past payment performance and current usage say about the perspective applicant's level of credit risk. Because the score is a composite of all of the applicant's credit information, no single factor – like a bankruptcy, inquiry or late payment – will be the sole cause of a bad credit score.

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Home > Education Center > What is a Credit Score?

What is a Credit Score?


A credit score is a number lenders use to help them decide: “if I give this person a loan or credit card, how likely is it that I will get paid back on time?”

The most widely used credit scores are FICO scores. The Fair Isaac Company developed the FICO scoring models that lenders use to make billions of credit decisions each year. Your credit score influences the credit that is available to you, and the terms (interest rate, credit limit, etc.) that lenders offer you. It is a vital part of your credit health.

Understanding your credit score can help you manage your credit health. By knowing how your credit risk is evaluated, you can take actions that lower your credit risk and raise your credit score over time. A better credit score means better financial options for you: FICO Credit Scores range from 300 – 850.

There are other credit scores available. DoctorCredit USA does not recommend using other scoring models, or buying those scores as they do not coincide with what most lenders are using for their determinations.

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Home > Education Center > What Is a Credit Report?

What Is a Credit Report?


A credit report is a record of your credit activities. It lists any credit-card accounts or loans you may have, the balances, and how regularly you make your payments. It also shows if any action has been taken against you because of unpaid bills.

There are usually four types of information included in a credit report:

  1. Identifying Information: Your full name, any known aliases, current and previous addresses, social security number, year of birth, current and past employers, and, if applicable, similar information about your spouse.

  2. Credit Information: The accounts you have with banks, retailers, credit-card issuers, utility companies, and other lenders (accounts are listed by type of loan, such as mortgage, student loan, revolving credit, or installment loan; the date you opened the account; your credit limit or the loan amount; any co-signers of the loan; and your payment pattern over the past two years).

  3. Public Record Information: State and county court records on bankruptcy, tax liens, or monetary judgments (some consumer reporting agencies list non-monetary judgments as well).

  4. Recent Inquiries: The names of those who have obtained copies of your credit report within the past year (two years for employment purposes).

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Home > Education Center > What is a Credit Bureau?

What is a Credit Bureau?


The national credit reporting companies (Credit Bureaus) attempt to collect comprehensive information on all lending to individuals in the United States, and the information each contains is vast. Each of the three national credit bureaus has records on perhaps as many as 1.5 billion credit accounts held by approximately 190 million individuals. Credit bureaus receive information from creditors and others generally every month, and they update their credit records normally within one to seven days of receiving new information. According to industry sources, each of the three national credit bureaus receives more than 2 billion items of information each month.

Credit bureaus use various techniques to process the high volume of information they receive. Although credit bureau data is extensive, they are not complete. First, information on some credit accounts held by individuals is not reported. Some small retail, mortgage, and finance companies as well as some government agencies do not report to the credit bureaus. Loans extended by individuals, employers, insurance companies, and foreign entities typically are not reported. Second, complete information is not always provided for each account reported. Sometimes creditors do not report or update information on the credit accounts of borrowers who consistently make their required payments as scheduled. Credit limits established on revolving accounts are sometimes not reported. Also, creditors may not notify the credit bureaus when an account is closed or undergoes other material changes.

Although credit bureaus endeavor to maintain high quality data, the degree to which consumer credit reports are accurate, complete, or consistent across companies is in dispute. A recent study for example, found evidence of inconsistencies in the information included in individual credit reports across the national bureaus. An earlier investigation by a consumer organization suggests that as many as one third of all consumer credit reports may contain errors that could result in the denial of access to credit.

Overall, research and creditor experience has consistently indicated that credit bureau information, despite any limitations that it may have, generally provides an effective measure of the relative credit risk posed by prospective borrowers. Nonetheless, the industry and its critics alike recommend that consumers review their credit reports periodically, especially if they are in the market for new credit, or if they have been denied credit, or if the creditor has changed the terms of an account on the basis of credit bureau information.

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Home > Education Center > The FCRA and Your Rights

The FCRA and Your Rights


FTC Fair Credit Reporting ActThe Federal Fair Credit Reporting Act (FCRA) is designed by the government to promote accuracy, fairness, and privacy of personal information in the files of every credit bureau, or Consumer or Credit Reporting Agency (CRA.) The law underwent a very large change by the 1996 Congress, and amended it again in 2003 with the Fair and Accurate Credit Transaction Act (FACTA). This law, originally passed in 1970, ensures that consumers have access to information about them that lenders, insurers, and others obtain from credit bureaus and use to make decisions about providing credit and other services.


Most credit bureaus gather and then sell information about you, such as, if you pay your bills on time or if you have filed bankruptcy, how much you owe and to whom. They sell this information to landlords, creditors, employers, and other businesses. Check verification companies and tenant screening firms, as well as the Medical Information Bureau, are all treated as 'credit bureaus' in this law. You may have additional rights under state law, especially the right to obtain free credit reports (in some states only.) Contact the office of your State Attorney General for more specific details.


A Summary of Your Rights

  • You must be told if information in your file has been used against you. Anyone who uses information from a CRA to take action against you, such as denying an application for credit, insurance, or employment, must tell you, and give you the name, address, and phone number of the CRA that provided the consumer report, as well as tell you about your right to a free report after denial.
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  • You can find out what is in your file. At your request, a CRA must give you the information in your file, and a list of everyone who has requested it recently. There is no charge for the report if a person has taken action against you because of information supplied by the CRA, if you request the report within 60 days of receiving notice of the action. You also are entitled to one free report every twelve months upon request if you certify that (a) you are unemployed and plan to seek employment within 60 days, (b) you are on welfare, or (c) your report is inaccurate due to fraud. Otherwise, a CRA may charge you up to eight dollars, unless you live in a free report state, or low cost report state. Those who live in Vermont, Massachusetts, Georgia, Maryland, Colorado, or New Jersey, can obtain a free credit report annually upon request. In Maine, credit reports are $3 and in Connecticut, the cost for the first report requested in a 12-month period is $5.00 and $7.50 for each subsequent report. Of course, if denied credit, you can request additional free reports under the FCRA in these states.
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  • You can dispute inaccurate information with the CRA. If you tell a CRA that your file contains inaccurate information, the CRA must investigate the items (usually within 30 days) by presenting to its information source all relevant evidence you submit, unless your dispute is frivolous. The source must review your evidence and report its findings to the CRA. (The source also must advise national CRAs, to which it has provided the data, of any error.) The CRA must give you a written report of the investigation and a copy of your report if the investigation results in any change. If the CRA's investigation does not resolve the dispute, you may add a brief statement to your file. The CRA must normally include a summary of your statement in future reports. If an item is deleted or a dispute statement is filed, you may ask that anyone who has recently received your report be notified of the change. We suggest that you obtain a copy of your credit report on a regular basis to monitor for changed addresses and fraudulent account information and use. These may be an indicator of identity theft.
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  • Inaccurate information must be corrected or deleted. A CRA must remove or correct inaccurate or unverified information from its files, usually within 30 days after you dispute it. However, the CRA is not required to remove accurate data from your file unless it is outdated (as described below) or cannot be verified. If your dispute results in any change to your report, the CRA cannot reinsert into your file a disputed item unless the information source verifies its accuracy and completeness. In addition, the CRA must give you a written notice telling you it has reinserted the item. The notice must include the name, address and phone number of the information source.
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  • You can dispute inaccurate entries with the source of the information. If you tell anyone, such as a creditor who reports to a CRA, that you dispute an item, they may not then report the information to a CRA without including a notice of your dispute. In addition, once you've notified the source of the error in writing, it may not continue to report the information if it is, in fact, an error.
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  • Outdated information may not be reported. In most cases, a CRA may not report negative information that is more than seven years old; ten years for bankruptcies.
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  • Access to your file is limited. A CRA may provide information about you only to people with a need recognized by the FCRA; usually to consider an application with a creditor, insurer, employer, landlord, or other business with whom you have contact. Only Vermont law requires your consent to access your report.
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  • Your consent is required for reports that are provided to employers, or reports that contain medical information. Any CRA may not give out information about you to your employer, or prospective employer, without your written consent. A CRA may not report medical information about you to creditors, insurers, or employers without your permission. An employer considering adverse action must show you the report.
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  • You may choose to exclude your name (opt out) from bureau lists for unsolicited credit and insurance offers. Creditors and insurers are allowed by law to use credit reports to generate 'junk' marketing mailings. However, the law also says such offers MUST include a toll-free phone number for you to call if you want your name and address removed from future lists. If you call, you must be kept off the lists for two years. If you request, complete, and return the mail-back form provided for this purpose, you must be taken off the lists indefinitely. Follow the instructions. The big 3 credit bureaus now use the same telephone number for this purpose; (1-888-567-8688) or 1-888-5-OPTOUT. If you call one to be omitted, you are opting-out with all 3.
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  • You may seek damages from violators of parts of this law. If a CRA, a user or, in some cases, a provider of CRA data, violates the FCRA, you may sue them in state or federal court.

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Home > Education Center > Being Proactive About your Credit

Being Proactive About your Credit


Today, in our “credit driven marketplace” more and more your credit score determines what’s available to you and at what cost. Most people know a good credit score means a better chance of purchasing a home or auto, but did you know credit scores also may affect insurance and credit card rates, as well as utility deposits and employment decisions. The higher your credit score is, the better your negotiating position will be. This usually means getting approved, and paying less on better terms. Many people need credit repair services to attain a sufficient level.
 
As each year goes by, technology changes the way we all do our personal business and this is especially true when it comes to the credit landscape. As technology advances, the human element has been taken away from credit granting decisions. This can both help and hinder many of us personally. 
 
While this speeds up the qualifying process so we can get approved for credit quicker, it also steals away potential opportunities for some because of the errors in many people’s credit files. The Federal Trade Commission reports that 79% of personal credit files have mistakes. Most of us would hate to be turned down on a credit application for something we know we need and can afford. Because of inaccuracies or outdated information, you may not be considered credit worthy because your credit scores are too low for your creditors to work with. You may need to fix your credit score.
 
Have you seen your credit report lately? This is the first step in being proactive about your credit. This is why DoctorCredit USA offers a free credit report and consultation. We help you diagnose your credit health, and offer fast credit correction to those who may have some inaccuracies on their credit report. These inaccuracies are costing you money.
 
Knowledge is the key to your credit health. The more you know about credit and how the system works the better you will be able keep your credit scores healthy.

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